Refund policy

The customer is granted a 14 day period to initiate a return or exchange of any product purchased directly from Fulcrum Speedworks. Returns or exchanges will only be granted to the original purchaser. Fulcrum Speedworks products purchased from an authorized dealership may be returned or exchanged at the discretion of the dealership. Products must not be used or altered to qualify for a return or exchange. Sails are eligible for return or exchange so long as packaging has not been removed. If the customer requests an exchange, store credit equal to the price of the original product, not including shipping, will be provided. Customers are responsible for the cost of return shipping for their return or exchange. Customers can choose to either: Accept Fulcrum Speedworks return label, return label cost will be deducted from the refund amount or store credit. OR Customer may create their own shipping label and receive a full refund or full store credit equal to the original purchase price (not including original shipping) when the product has been received by Fulcrum Speedworks. 
To initiate a return or exchange provide, the following information on the fulcrumspeedworks.com Contact Form.
- Proof of purchase. (Original invoice or order confirmation)
- Photo of unaltered product.
- Reason for return or exchange.